Privacy Policy
Last Updated: March 19, 2026
Sol Electric LLC (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (solelectricgrandrapids.com), submit a quote request, contact us, or otherwise interact with us.
By using our website or services, you agree to the practices described in this policy.
1. Information We Collect
We collect information you provide directly, such as:
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Name, phone number, email address, and street address when you fill out our contact or quote form
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Details about your electrical project (e.g., service type, vehicle make for EV chargers, or description of the issue)
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Any information you voluntarily include in emails or phone conversations
We also automatically collect certain technical information, including your IP address, browser type, device information, and pages visited (via cookies and similar technologies).
2. How We Use Your Information
We use the information we collect to:
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Provide and improve our electrical services
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Respond to your quote requests and inquiries
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Schedule appointments and communicate with you
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Send important updates or service reminders (with your consent)
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Comply with legal obligations
We do not sell your personal information.
3. How We Share Your Information
We may share your information only in limited circumstances:
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With trusted service providers who help us operate our business (e.g., scheduling software or email services) under strict confidentiality agreements
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When required by law or to protect our rights and safety
We never share your data with third parties for marketing purposes.
4. Cookies and Tracking
Our website uses essential cookies to make the site function properly and improve your experience. You can manage cookie preferences through your browser settings.
5. Data Security
We take reasonable measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us. Michigan and federal laws give you certain rights regarding your data.
7. Children’s Privacy
Our website and services are not directed to children under 13. We do not knowingly collect information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the new version on this page with an updated “Last Updated” date.
9. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Sol Electric LLC
Grand Rapids, Michigan
Phone: (616) 631-4688